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Customer Charter

This document details our promises to you as a customer of Discover Ltd We thought it would be useful therefore if we highlighted what we guarantee to offer and what we will endeavor to offer (and usually succeed without additional cost to you) and what we can offer but at additional cost. This document gives further information about transport, tuition, accommodation, insurance cover, etc.

If you have any queries or worries, please ring the office to discuss the matter. We are generally able to resolve most issues and pride ourselves on our flexibility.

Download Customer Charter in PDF format